This Privacy Policy governs the manner in which 1st Mortgage Solution collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://1stmortgagesolution.com website (“Site”).This privacy policy applies to the Site and all products and services offered by 1st Mortgage Solution.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
1st Mortgage Solution may collect and use Users personal information for the following purposes:
Text Messaging (SMS) Privacy and Consent Policy
1st Mortgage Solutions may use text messaging (SMS) to send customer care updates and account notifications. These may include application status alerts, appointment confirmations, or other time-sensitive account-related messages. Participation in SMS programs is voluntary and requires express consent via web form, written agreement, or verbal confirmation.
Information Collected via SMS: When you opt in to receive text messages from 1st Mortgage Solutions, we may collect your mobile phone number, your mobile carrier, and interaction metadata (e.g., delivery status, time of response). This data is used solely to support delivery of SMS messages and to enhance our communications with you.
Message Frequency & Charges: Message frequency will vary depending on your interactions with us, but may include recurring alerts. Message and data rates may apply depending on your mobile carrier.
Opt-Out & Support: You can opt out at any time by replying STOP to any text message from us. To request help, reply HELP or contact our customer support team directly. After opting out, you will receive one final confirmation message. No further texts will be sent unless you re-enroll.
Third-Party Sharing of SMS Data: We do not share, sell, or rent your SMS opt-in data or consent status with third parties for their marketing purposes. SMS data may be shared only with service providers who assist in delivering our messaging programs (e.g., telecom platforms and carriers).
Retention: We retain SMS-related data only for as long as needed to support the messaging service or as required by applicable law. Opt-out requests are honored immediately and recorded to prevent future communication.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Compliance with children’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Changes to this privacy policy
1st Mortgage Solution has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
1st Mortgage Solution 420 FL-7 #100 Wellington, FL 33414 (561) 460-3003 | 1stmortgagesolution@gmail.com This document was last updated on 02/16/2017
